Premium Help Desk Software At a Fraction Of The Cost

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Online helpdesk & knowledge base simplified

eStreamDesk uses a minimalistic approach to web-based helpdesk management. You will not find useless features and cluttered interface. The platform has the features you actually use.

Why eStreamDesk?

eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. The portal empowers customers with self-help functionality that drives down costs and enhances the customer experience.

Simple and easy to use

Our goal is to provide great experience for both agents and customers while keeping the service simple and easy to use.

Web based

Work from anywhere, whether you are at your desk, on the road, or working from home.

Custom branding

Add your logo, name and branding to your helpdesk portal.

Correspondence tracking

Every ticket is displayed as a sequence of comments. The status attribute shows whether the ticket is open, resolved or waiting for input from the customer.

Twitter integration

The service will automatically track and create tickets for all tweets sent to your company account.

Facebook integration

The helpdesk will automatically import tickets for all posts and messages on your company Facebook page.