Online helpdesk & knowledge base simplified
eStreamDesk uses a minimalistic approach to web-based helpdesk management. You will not find useless features and cluttered interface. The platform has the features you actually use.
eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. The portal empowers customers with self-help functionality that drives down costs and enhances the customer experience.
Simple and easy to use
Our goal is to provide great experience for both agents and customers while keeping the service simple and easy to use.
Work from anywhere, whether you are at your desk, on the road, or working from home.
Add your logo, name and branding to your helpdesk portal.
Every ticket is displayed as a sequence of comments. The status attribute shows whether the ticket is open, resolved or waiting for input from the customer.
The service will automatically track and create tickets for all tweets sent to your company account.
The helpdesk will automatically import tickets for all posts and messages on your company Facebook page.