Use your logo and domain
Web based & hosted on our servers
Tickets from multiple e-mail accounts
Knowledge base & self-serve portal
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.
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eStreamDesk powerful rules system allows you to configure different e-mails as individual departments and have all incoming e-mails converted to tickets and assigned accordingly.
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With eStreamDesk your knowledge base, helpdesk and ticketing system will be up and running within 15 minutes.
Step 1. Register your account
Step 2. Add your Knowledge Base articles
Step 3. Forward support e-mails to your eStreamDesk account
And you're done!
Online helpdesk & knowledge base simplified
eStreamDesk uses a minimalistic approach to web-based helpdesk management. You will not find useless features and cluttered interface. The platform has the features you actually use.
Why eStreamDesk?
eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. The portal empowers customers with self-help functionality that drives down costs and enhances the customer experience.